Service Engineer

Provide high level technical support to Thailand & SEA customers (as and when required). Installation, Commissioning & Customer Training. To attend customer complaints and solve the problem with customer satisfaction, Attending Preventive Maintenance, Breakdown Maintenance and resolving problems in the Machines and Tools. Identify and implement upgradation/ retrofit opportunity. Work on long-term relationships with the customer through annual reliability service contracts. Generate Target revenue. Collect feedback from customers & share it with the department concerned. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions. Performs other duties as necessary or assign by Immediate Superior.