Escheatment Ops Analyst (Max $21/hr W2)

Responsibilities: -Respond to and coordinate with clients/business areas in regarding returned mail inquiries -Respond to internal and external inquiries and ensure maintenance of SLAs -Work with clients or internal stakeholders as information is required or requested -Support the reconciling of unclaimed assets as needed -Work on assigned projects on an as-needed basis to support Escheatment Operations -Identify and escalate potential process anomalies to management in a timely manner Qualifications -Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings -Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues. -Ability to effectively present information and respond to questions from business areas, managers and clients. -Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients. -Project management capabilities. -Strong critical thinking, organizational, and problem-solving skills. -Considerable technical skills, large data management processing, and MS Excel experience. All your information will be kept confidential according to EEO guidelines.