Service Desk IT Support Technician / Incident Technician - 1st Line

Are you looking for an IT Job? Are you interested in starting an IT Career? A 1st Line Technical Support role is ideal for you to gain the knowledge and experience required to progress quickly. An Incident Technician is responsible for handling service requests in a professional and timely manner. This is a fantastic opportunity for an ambitious individual who is looking to develop his or her skills in a dynamic environment. The opportunities to grow your career within a rapidly growing multi-faceted technology company are outstanding. We believe that people skills are just as important as technical skills, so we are not looking for technical experts who want to sit in a dark room. We need people who can communicate well with our customers and who can explain technical issues in very simple terms. We've grown a lot since we got started back in 2010. From our humble beginnings of our CEO working out of his bedroom as a teenager, we're now one of the most respected and successful IT Managed Services companies in the UK. But we're not stopping there - we have big ambitions and can only make them happen if the people who work at LMS Group have big ambitions too. So, if you're the kind of person who rolls up their sleeves and gets stuck in, LMS Group might be just the place to kick-start or further build your career. Benefits: Increasing Holiday with length of service Flexible, Hybrid Working Annual Pay Reviews Company Tesla Fleet Modern Air-Conditioned Office & Fun Environment Tiered Pension Scheme Company EV Scheme Company Pub with lunchtime activities- bar billiards, pub games On-Site Parking (Free) Microsoft Surface Laptop Awesome Company Uniform Cycle to Work Scheme Mileage Allowance Training & Career Planning Birthday & Length of Service Rewards Referral Bonus Scheme Regular Funded Social Events & Company Quarterly Event Funded Xmas Party