Customer Service Representative

  We are currently seeking a Customer Service Representative to join our team and provide exceptional service to our valued customers! As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company.   Responsibilities Handle customer inquiries, requests, and complaints via phone, email, or in-person Provide accurate and timely information about our products or services Assist customers with placing orders, tracking shipments, and processing returns or exchanges Troubleshoot and resolve customer issues, escalating to higher-level support when necessary Maintain customer records and update relevant information in our database Collaborate with other departments to address customer concerns and improve overall customer satisfaction High school diploma or equivalent. Excellent verbal and written communication skills, with a friendly and professional phone presence. Quick learner, able to adapt to new processes and procedures.  Basic computer skills and familiarity with customer service software (previous experience is a plus). Strong interpersonal skills and a genuine desire to assist and engage with customers. Pay: $38500 - $48500 per year.   Job: On site Full time   Benefits: Disability Insurance Employee Assistance Program Employee Discount Flexible Schedule