Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist Number of Positions - 1 Job Location - Glen Allen, VA, 22546 (Remote)   Job Description - The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C. The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition. Basic understanding of VISA rules/disputes Excellent communication skills, including writing, editing, proof reading, and speakingAbility to lead projects independently. Ability to address audiences of varying sizes internally and externally Ability to exercise sound business judgment Working knowledge of generally accepted business practices for internal communications Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint Ability to handle multiple tasks with attention to details Flexible, able to adapt to change and comfortable with ambiguity. Previous debit card fraud experience/understanding Previous Reg. E dispute experience. Regards, Praveen Kumar, Sr. Recruiter ZILLION TECHNOLOGIES, INC  Email: praveen(at)zilliontechnologies(dot)com  Direct: 571- 814-3745 Website: www.zilliontechnologies.com  Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.