Founder's Associate, Product

ABOUT THE ROLE Join the product team as a Founder's Associate, working directly with the CTO on product strategy, customer insights, and hiring. This is a hands-on opportunity to help shape a voice AI product by understanding customer needs, assessing market opportunities, and exploring emerging AI approaches. WHAT YOU'LL DO - Analyze customer data and product feedback to identify and prioritize important problems to solve. - Conduct customer interviews to understand user needs and pain points. - Research market opportunities and competitors to inform product strategy. - Test and evaluate AI models, prompting techniques, and voice AI approaches. - Triage incoming product feedback and assess which issues merit engineering effort. - Support the CTO with recruiting and technical evaluation of engineering candidates. WHAT WE'RE LOOKING FOR - A technical background with hands-on experience building or shipping products. - Experience working on AI or voice AI systems, or testing and evaluating AI models and prompting techniques. - Experience conducting customer interviews and using customer data and feedback to inform product decisions. - Experience with competitive research and analysis, and participating in engineering hiring or technical evaluation. - Clear written and verbal communication, structured problem-solving, high ownership, and openness to direct feedback. - Experience in a fast-moving, experimental product or engineering environment; B2C product experience is relevant. COMPENSATION & BENEFITS Visa sponsorship is not available. LOCATION Full-time, on-site in Berlin, Germany.